The complainant has requested information from the Financial Ombudsman Service (FOS) concerning a memorandum of understanding between the FOS and the Information Commissioner’s Office which has now been withdrawn. The FOS refused the request, considering it to be a vexatious request under section 14(1). The Commissioner’s decision is that the FOS has appropriately cited section 14(1) and that the FOS did not breach section 10(1) of the FOIA, responding within the statutory timeframe. The Commissioner does not require the public authority to take any further steps.
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