The complainant requested information from Transport for London (TfL) relating to a number of policies/handbooks, the number of employees per area, the number of members with disabilities per area, disability impact assessments per area and various questions in two requests made on the same day. TfL aggregated the requests and refused to provide the requested information citing section 12(1) FOIA – the cost of compliance exceeds the appropriate limit. It did not accept that several parts of the request fell under the FOIA. The Commissioner’s decision is that TfL has appropriately cited section 12. She has also concluded that TfL has not breached section 16 FOIA because it provided advice and assistance to the complainant. The Commissioner does not require the public authority to take any further steps.
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