The complainant submitted a request to the London Borough of Waltham Forest (the Council) seeking information about how it processed FOI requests. The Council responded to most parts of the request, however it failed to address one part of it. The complainant contacted the Commissioner to complain about the Council’s failure to address this part of his request. During the course of the Commissioner’s investigation the Council provided the complainant with a response to this outstanding part of the request. The complainant did not seek to dispute this response but he was unhappy with the length of time it took the Council to respond to this part of his request. The Commissioner has concluded that the Council breached section 10(1) of FOIA by failing to respond to all parts of the request within the statutory timeframe of 20 working days.
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