The complainant requested information NHS England about the allocation of tickets to the FA Cup semi-final and Carabao Cup final for London based NHS staff. By the date of this notice NHS England had failed to provide a substantive response to this request. The Commissioner’s decision is that NHS England has breached section 10(1) of the FOIA in that it failed to provide a valid response to the request within the statutory time frame of 20 working days. The Commissioner requires NHS England to respond to the complainant’s request in accordance with the FOIA. NHS England must take these steps within 35 calendar days of the date of this decision notice.
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